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If you have a question, need help or would like to share feedback, please use the form below.
If you have not heard from us within 48 hours, check your junk folder. You can also contact us on LINE. Thank you.
Service Hours & Other Ways to Reach Us
Email Replies
Weekdays: 09:30–18:00
Taiwan public holidays: customer service is closed; replies may be delayed.
Live Chat Replies
Weekdays: 09:30–18:00
Taiwan public holidays: replies may be delayed.
- Use the inbox at the bottom right of the website to chat with us on working days.
- Message our team on official LINE.
Business, Interviews & Media
Email contact@awnl.tw.


















